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Terms & Conditions

  1. Conditions
    1. An order for goods placed by you, the buyer ("the buyer") through our website shall be subject to these terms and conditions.
    2. All other terms and conditions, express or implied by statute or otherwise, are excluded to the fullest extent permitted by law.
    3. Nothing in these terms and conditions shall affect the statutory rights of any consumer.
  2. Orders
    1. All orders for goods shall be deemed to be an offer by you, the buyer, to purchase goods pursuant to these terms and conditions.
    2. You, the buyer, shall be responsible for ensuring the accuracy of the details provided on the order form and we will not be obliged to accept an order unless all details requested on the order form have been entered correctly.
    3. No order submitted by you, the buyer, shall be deemed to be accepted by us unless and until we confirm acceptance of your order by e-mail to you at the address you provide in your order form or by telephone.
    4. We will provide you with email confirmation of your order that will include, where applicable, an expected delivery date.
    5. Whether or not you receive the email, our acceptance of your order brings into existence a legally binding contract between us.
    6. We are entitled to refuse any order placed by you and will not be required to provide an explanation.
  3. Goods
    1. The goods may differ slightly from the images shown.
    2. We reserve the right to substitute products of a similar description and standard if the requested goods are not available but will use reasonable endeavours to match your order exactly. In the unlikely event of you receiving a substituted product you, the buyer, shall be entitled to return the goods for a full refund within 10 working days from the date of delivery, should the substituted product not be acceptable to you.
  4. Price
    1. The price of the goods will be the price quoted on the website at the date the order is received and will include VAT at the current rate applicable unless specified otherwise.
    2. We reserve the right, by giving notice to you, the buyer, at any time before delivery to increase the price of the goods to reflect any increase in the cost to us, which is due to any factor beyond our control (such as without limitation, any foreign exchange fluctuation, significant increase in the costs of labour, materials or other costs of manufacture).
    3. In the unlikely event of there being such an increase in the price of the goods you, the buyer, shall be entitled to cancel the order at any time before delivery.
    4. You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website.
  5. Payment
    1. When we provide any goods to you, the buyer, under these terms and conditions, payment will be charged to the credit or debit card account provided by you on the website order form.
    2. By placing an order, you, the buyer, consent to payment being charged to your credit or debit card account as provided on the order form.
    3. We do accept payment by cheque however the following sub clauses are subject to the cheque being honoured.
    4. Title to the goods will pass to you, the buyer, on payment in full of the price of the goods.
    5. We will issue you with an electronic receipt to your email address once payment has cleared and the goods have been dispatched.
  6. Delivery
    1. The goods will be delivered to you, the buyer, at the address provided by you on the order form.
    2. You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
    3. Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order unless expressly agreed between us in writing.
    4. Any dates quoted for delivery of the goods are approximate only and we shall not be liable for any delay in delivery of the goods however caused. If however we are unable to deliver your goods by the date quoted for delivery you, the buyer shall be entitled to cancel the order at any time before delivery takes place.
    5. Should you be placing an order from outside of the UK payment will be calculated in accordance with the currency exchange converter on the Singtastic website.
    6. We shall not be liable to you, the buyer, for short delivery of the goods however caused but will provide you with the outstanding goods as soon as is reasonably practical. If however we have not delivered the outstanding goods within 7 days from the first date of delivery or from an alternative date which we agreed with you in writing which ever is the latter you, the buyer, shall be entitled to cancel the order for the outstanding goods.
  7. Right for you to cancel your contract
    1. You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods unless you are acting within the course of a business in which case you may only cancel your contract provided you give notice at least 7 days before the anticipated day of dispatch. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.
    2. To cancel your contract you must notify us in writing.
    3. If you have received the goods before you cancel your contract then unless, under clauses 7.1 and 7.2, you do not have a right to cancel you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unseal or unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk within 5 days of receiving them.
  8. Return of goods
    1. You, the buyer, will inspect the goods within 24 hours of delivery and will notify us in writing by fax, e-mail or post of any shortages, defects in the goods or any other complaint in respect of them within 5 working days from the date the goods were delivered.
    2. Save in respect of any shortages or defects if you, the buyer, fail to comply with this clause we will not be held legally liable in respect of any other complaint which should have been brought to our attention within this period.
    3. If you wish to return any goods that are damaged or faulty then we will pay the postage charge.
    4. If you change your mind and wish to return any goods then you will pay the postage charges.
  9. Cancellation by us
    1. We reserve the right to cancel the contract between us if:
    2. We have insufficient stock to deliver the goods you have ordered;
    3. We do not deliver to your area; or
    4. One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
    5. If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
  10. Your Warranty
    1. You, the buyer, warrant that all details provided on the order form for the purpose of purchasing the goods are correct, that the payment method you are using is your own and that there are sufficient funds and/or sufficient unused limit available to cover the cost of the goods.
  11. Limitation of liability
    1. If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 5 working days of the delivery of the goods in question.
    2. If you do not receive goods ordered by you within 30 days of the date on which you ordered them, or if we have agreed an alternative date pursuant to clause 6.3 within 30 days of the agreed date of delivery, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 35 days of the date on which you ordered the goods or if we agreed an alternative date, within 35 days of that date.
    3. If you notify a problem to us under this condition, our only obligation will be, at your option:
      1. To make good any shortage or non-delivery;
      2. To replace or repair any goods that are damaged or defective; or
      3. To refund to you the amount paid by you for the goods in question in whatever way we choose.
    4. Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 6.2(c) above.
    5. You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
    6. We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
    7. Except in respect of death or personal injury caused by our negligence, we will not be liable to you, the buyer, for any loss of profit or any indirect special or consequential loss, damage, costs, expenses or other claims, which arise out of or in connection with the supply of goods other than as a result of a breach of an obligation arising under the Sale of Goods Act 1979 (as amended) and the Supply of Goods and Services Act 1973.
    8. Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
  12. Intellectual Property
    1. The copyright in the material contained in this website and any trademarks and brands included in that material belongs to Singtastic Limited or subsidiaries.
    2. You may download or copy the content and other down-loadable items displayed on the website subject to the condition that the material may only be used for personal non-commercial purposes. Copying or storing the contents of the website for other than personal use is expressly prohibited.
  13. Website
    1. We will attempt to ensure that the information available on the website at any time is accurate. However, we will not be held liable for any errors or omissions. We will use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.
    2. All drawings, descriptive matter and specifications of the goods on the website are for the sole purpose of giving an approximate description of the goods.
    3. We may also change, suspend or discontinue any aspect of the website, including the availability of any features, information, database or content or restrict access to parts or all of the website without notice or liability.
  14. General
    1. We may from time to time change, alter, adapt, add or remove portions of these terms and conditions but if we do so we will post any such changes on the website.
    2. If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part (including any provision in which we exclude our liability to you), the validity of the other provisions of this Agreement and the remainder of the provision in question will not be affected.
    3. The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.
    4. The headings in this Agreement are for convenience only and will not affect their interpretation.
  15. Notices
    1. Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at 88 Higher Brimley, Teignmouth TQ14 8JU and all notices from us to you will be displayed on our website from to time.
  16. Third party rights
    1. Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
  17. Privacy
    1. You acknowledge and agree to be bound by the terms of our privacy policy.
  18. Entire agreement
    1. These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.
  19. Queries and Complaints
    1. We aim to respond to e-mail and written queries within 48 hours.
    2. In respect of complaints, we will consider the nature of the complaint and will contact you within 21 days of the complaint giving you the result of the enquiries and what we propose should be done.